Please remember that our opening hours are:
Monday – Friday: 9 am – 8 pm
During opening hours:
📲 If you have sent us a WhatsApp message and we haven’t replied yet, don’t worry — we will get back to you shortly.
📞 If you have called us and we couldn’t answer, please send us a WhatsApp message to +34613031871 and we may be able to assist you sooner. If we haven’t returned your call within 15 minutes, please try again. Thank you for your understanding.
Outside opening hours:
Non-emergencies
You won’t be able to contact us by phone, so please send us a WhatsApp message. We will reply when we are back on duty.
Appointments as soon as possible
To request an appointment as soon as possible for the next working day, please send us a WhatsApp message with the reason for the visit, the address, and your availability. This way we can look for a slot as soon as we come back online.
Emergencies
Below is the list of hospitals to which we refer cases that require hospitalisation or urgent care and emergency diagnostic tests. It is necessary to call any of them before going, as although they provide emergency services, they may occasionally be at full capacity and also need to be prepared. Not all of them have all specialties available at all times; they will advise you on the best way to proceed.
If for any reason you decide to go to another centre, there is no problem. We have no agreements with these centres; they are simply centres we trust, but you are free to choose whichever centre suits you best.
TomVets recommended centres:
- Balmesvet Veterinaris 24h Hospital
- AniCura Glories Veterinary Hospital
- Veterinari del Clínic
- València Veterinaris
- Santa Marta Veterinary Clinic (Mataró)
- Garbí Veterinary Hospital (Cabrera)
- Clinical Veterinary Hospital (Bellaterra, UAB campus)
- AniCura Mima’ns Veterinary Hospital (Roquetes, Garraf)
- Penedès Veterinary Hospital (Vilafranca)
- AniCura Lauro Veterinary Hospital (Granollers)